Personal information is defined in the Privacy Act 1988 (Cth) and means information or an opinion about an identified individual, or an individual who is reasonably identifiable.
We only collect personal information for the purposes of conducting our business as an online retailer and wholesaler. The personal information we collect from you will include information you give us when you:
(a) register or subscribe to our website;
(b) complete a transaction with us; and
(c) contact us.
2.2 The personal information that we collect on individuals may include, but is not limited to:
(a) your name;
(b) your contact details including your email, home/delivery address and billing address;
(c) your payment details; and
(d) other personal information that we collect in the course of a transaction or that you provide to us when you contact us.
We only collect sensitive information in circumstances where you consent to the collection of this information, or it is reasonably necessary for, or directly related to the purpose outlined above.
We may collect personal information from individuals who are not customers of our business but whose personal information is given to us by those individuals via our Website or in the course of a transaction.
Where reasonably practicable, we attempt to collect information directly from individuals. When we collect information, we will generally explain to the individual why we are collecting it, who we give it to and how we will use or disclose it or, alternatively, those matters will be obvious from the circumstances.
If we collect information about an individual from someone else, we will take reasonable steps to ensure that the individual is made aware of the matters above.
We will collect personal information from you by lawful and fair means and not in an unreasonably intrusive way.
We will not identify users or their browsing activities, except where required by law.
We will generally use or disclose your personal information only for the primary purpose for which it was collected; or for a related secondary purpose where you would reasonably expect us to use or disclose the personal information for that secondary purpose. We may otherwise use and disclose your personal information if you have given us consent for the use or disclosure or it is required or authorised by law.
Generally, we use and disclose your personal information for the purpose of providing you with the goods or services that you have requested, or otherwise to enable us to carry out our business as an online retailer of goods and services.
If those purposes for which we have collected the information involve providing personal information about an individual to any third party, we will take appropriate and reasonable steps to ensure any personal information is protected.
We will generally only use personal information for marketing if you have given express or implied consent or it is impracticable to seek consent before this use.
When registering with us, you consent to us using your personal information, such as your email address, for direct marketing purposes. This includes sending you promotional emails. You may opt out of receiving these direct marketing communications at any time by using the unsubscribe function located on every eDM (Electronic Direct Mail). Our electronic marketing activities will comply with the requirements of the Spam Act 2003 (Cth).
We take steps to protect the personal information we hold against loss, unauthorised access, use, modification or disclosure and against other misuse. When no longer required, personal information is destroyed in a secure manner or deleted.
Naboso Australia will take reasonable steps to ensure the personal information it holds is accurate, complete and up to date. Upon your written request, subject to certain exceptions provided by law, Naboso Australia will inform you of the existence, use and disclosure of your personal information and give you access to that information. If you are able to establish that the information is not accurate, complete or up to date, Naboso Australia will take reasonable steps to correct the information so that it is accurate, complete and up to date.
Privacy collection statement
The personal information that we collect from you will include information you provide us when you:
(a) register or subscribe to our website or eDM;
(b) complete a transaction with us; and
(c) contact us.
We may further collect personal information from individuals who are not customers of our business but whose personal information is given to us by those individuals via our website, including our customer service, or in the course of a transaction.
All personal information will be collected by lawful means and not in an unreasonably intrusive way.
We will use your personal information for the purpose of providing our services to you. We generally share your information with third parties, so that they may also provide services to you pursuant to transactions you make on our website.
We also generally share your personal information:
(a) as required or authorised by law; and
This may include providing your information to third parties that are located outside of Australia, including the USA, UK and EU, New Zealand & Canada.
In cases where personal information has been disclosed to any third party, we will take appropriate steps to ensure your personal information is protected.
Privacy Collection Statement last updated in February 2018.
The outcome individuals receive from the Naboso Mats and Insoles may vary depending upon and not exclusive to the individuals medical history, current medical conditions, biomechanics, environment, lifestyle, correct use of sizing guide (link) and use/care of the products (link here to item page).
We highly recommend you seek professional health care advice as required in regards to the use of the Naboso products. Even though the Naboso Insoles and Mats have to date had a positive outcome for many users, Naboso Australia doesn’t guarantee these outcomes as a result of purchasing and using the Naboso products.
**Naboso products must be purchased and used in accordance with the Naboso sizing charts (link to product page) and user guide (link to item description).
By using the website and agreeing to this policy, you grant us permission to place and store cookies on your browser. Cookies may be used by us to collect the following information:
(a) your computer’s operating system;
(b) your computer’s browser type and capabilities;
(c) your computer’s Internet Protocol (IP) address and geolocation;
(d) web pages visited, including how you were referred to each web page; and
(e) web page usage statistics, including the time spent on each web page.
In addition, third parties may place and read cookies on your browser, or use web beacons or similar technologies to collect information, including, where applicable, for the Google Trusted Stores program.
Cookies can be managed by accessing the individual settings in your browser. Please note; if you do not accept cookies, you may experience a loss of site functionality.
We will not identify users or your browsing activities, except where required by law.